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Terms and Conditions
Effective Date: 6/30/2024
1. Introduction
Welcome to Fajas Genoveva. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our site.
2. Definitions
"Website" refers to www.fajasgenoveva.com. "We," "us," and "our" refer to Fajas Genoveva. "You" and "your" refer to the user or visitor of our website.
3. Use of the Website
Eligibility: You must be at least 18 years old to use our website. By using our site, you represent and warrant that you meet this requirement.
Account: To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Prohibited Activities: You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair the site. Prohibited activities include, but are not limited to:
- Hacking or interfering with the website’s functionality.
- Uploading or transmitting viruses or malicious code.
- Collecting personal information of other users without their consent.
4. Orders and Payment
Product Availability: All products listed on our website are subject to availability. We reserve the right to limit the quantity of any product we supply, to discontinue any product, and to refuse service to any customer.
Pricing: Prices for our products are subject to change without notice. We are not responsible for typographical errors and reserve the right to cancel any orders arising from such errors.
Payment: By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge that payment method for the total amount of your purchase.
5. Shipping and Returns
Shipping: We ship to addresses within the United States. Shipping fees and delivery times will vary based on your location and the shipping method selected.
Returns and Exchanges: Our return policy allows you to return products within 2 days of receipt. Products must be in their original condition and packaging. Please refer to our Returns Policy for detailed information.
6. Intellectual Property
Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of Fajas Genoveva or its content suppliers and is protected by copyright and other intellectual property laws.
Use License: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. Any unauthorized use of the website’s content is strictly prohibited.
7. Limitation of Liability
Disclaimer: The website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
Limitation: In no event shall Fajas Genoveva or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or the products purchased through the website.
8. Indemnification
You agree to indemnify, defend, and hold harmless Fajas Genoveva, its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising out of your use of the website or your violation of these Terms and Conditions.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California. Any disputes arising out of or relating to these Terms and Conditions shall be resolved in the courts of the State of California.
10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the new Terms and Conditions.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Fajas Genoveva Email: [info@fajasgenoveva.com Phone: [(626) 6076867 Address: 4210 Maine Ave, Baldwin Park, CA 91706, United States
Return and Refund Policy
Effective Date: 6/30/2024
1. Introduction
At Fajas Genoveva, we are committed to providing quality products and ensuring customer satisfaction. If you are not entirely satisfied with your purchase, we're here to help with our return and refund policy.
2. Returns
Eligibility for Returns: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Return Period: You have 2 days from the date you received your item to initiate a return.
Proof of Purchase: To complete your return, we require a receipt or proof of purchase.
Non-Returnable Items: Certain items are non-returnable, including:
- Gift cards
- Downloadable software products
- Some health and personal care items
3. Refunds
Refund Process: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
Refund Timing: The refund will be processed within 7-10 business days depending on your payment provider's policies.
Partial Refunds: In certain situations, only partial refunds are granted (if applicable), such as items that are returned more than 7 days after delivery, or items that are not in their original condition or are damaged.
4. Exchanges
Defective or Damaged Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at info@fajasgenoveva.com and send your item to 4210 Maine Ave, Baldwin Park, CA 91706, United States
5. Shipping
Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Lost or Stolen Returns: We recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
6. Contact Us
If you have any questions about our Returns and Refund Policy, please contact us:
Fajas Genoveva Email: [info@fajasgenoveva.com Phone: [(626) 6076867 Address: 4210 Maine Ave, Baldwin Park, CA 91706, United States
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